FAQ

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Website Hosting Select.com Frequently Asked Question

Hosting FAQ’s1. What is reseller hosting?

Reseller hosting offers you the opportunity to set up your own web hosting business, under your own brand name. When you sign up for a reseller hosting account, you purchase an amount of disk space and bandwidth, which you may then divvy up and ‘resell’ to your own clients. You choose the account limits, space, and price you want to offer your clients – in other words, you’re in control!
Reseller hosting offers a number of benefits. If you are a web developer, you can host all of your own websites under one reseller account. You can sell web-hosting services to your own client base. You can give web-hosting accounts away to friends and family. A reseller account works in a number of different scenarios. With reseller hosting, you really can operate a web hosting business without investing in expensive infrastructure, servers, bandwidth and IT staff. It’s a great way to make a profit with relatively little risk or financial outlay!

2. Do I have to be knowledgeable about web hosting to be a reseller?
While you do not need to be a web-hosting expert, having some basic knowledge of terms and procedures will definitely be an asset. Most resellers are web-hosting customers first, and that experience generally provides enough knowledge to get started. HostPapa does provide excellent technical support to resellers, and we’ll help you get set up.
As a reseller, you will be the first point of contact for your customers and will provide support for them. Make sure you are comfortable with this position. (See question 7 for more on your responsibilities as a reseller.)

3. How do I set up a reseller account?
After you select and purchase your reseller account, you will have access to Web Host Manager (WHM), the reseller control panel. Through this interface, you will be able to easily create and manage packages for your customers.
Your customers will have access to a CPANEL user control panel, through which they can create and maintain their own websites.
HostPapa provides all resellers with an excellent startup guide, which will walk you through the steps involved in setting up your account. And our customer support team is here for you, 24/7.

4. How do I manage my reseller account?
All reseller hosting accounts come with two separate control panels:
Resellers Web Host Manager (WHM) allows you to create and manage your customer accounts;
Your customers’ CPANEL will allow them to create and/or manager their websites.
Through WHM, it is quite simple to manage and create all subaccounts. You’ll be able to:
Set up CPANEL for each of your customers
Limit a subaccount’s disk space, bandwidth
Email all your reseller customers
Change subaccount users’ passwords
Check server status
Access your billing software
Use domain sub-reseller account
And much more
Your customers will be responsible for setting up their websites and managing their own accounts, which they may do through their CPANEL control panel. CPANEL will let them create and manage their websites and email accounts without needing your assistance.

5. How many domains can I host under one reseller hosting account?
You can host an unlimited number of domains, for as many customers as you’d like. The only limitation comes from the amount of disk space and bandwidth you have purchased with your reseller account. Individual account sizes and limits will be up to you to manage. If you need more space or bandwidth at any time, simply contact us to upgrade your account.
Thinking of upgrading? Compare reseller packages here.

1. What exactly is Website Hosting Select.com?
Finding a reasonably priced, reliable and accommodating web hosting provider can be a daunting process. Website Hosting Select.com provides the average web hosting consumer a reliable, informative and money-saving guide to help locate the top web hosting company for their current needs. By employing our strict evaluation guidelines, we search the web far and wide for our list of web hosting providers. These guidelines ensure only the most qualified and cutting-edge web hosts make it on the list. We then do a thorough evaluation of their company and rate them on numerous important features and services.

2. What is cheap web hosting?
Low priced, or “cheap” web hosting is a vital part of the web hosting industry. When most people think of cheap web hosting, they sometimes assume that in-turn for low prices, comes less features and a lower class of customer service. In most cases, however, that’s not the case, especially in today’s competitive market. That said, we have compiled a list of low priced hosting providers that strive to offer what more expensive hosting providers offer, but at deeply discounted prices.

3. How long does it take to get me setup?
All web hosting companies are different, so asking how long it would take to get setup can be a difficult question to ask. However, most web hosting companies use their own administration panels (a bit like CPANEL) in order to get your account active quickly, so your setup time usually isn’t long. However, if you have

4. Top things to look out for with web hosting?
All web hosting companies are different, so asking how long it would take to get setup can be a difficult question to ask. However, most web hosting companies use their own administration panels (a bit like CPANEL) in order to get your account active quickly, so your setup time usually isn’t long. However, if you have

5. What is web hosting?
Web hosting is the process of placing files on a computer, which is connected to the internet in order to make them visible on the world-wide-web. Web hosting is basically the process of displaying files on the internet and is the backbone of the internet. Without web hosting, the internet would not exist. There are various types of web hosting, all with many varying costs and features. Most clients who need hosting services, however, need basic services, which are highlighted on this site.

6. How do I pick the right web hosting plan?
Before choosing the right web hosting service for your needs, you first need to determine the resources your site needs. How much storage space, bandwidth, database requirements and scripting features your site will require. For the vast majority of web site owners, the plans offered on this site will more than handle your requirements and at prices that can’t be beat.

7. I’ve decided on the web hosting plan, what’s next?
When you choose the right web hosting service, you then need to sign-up for the hosting service at the particular web hosting company. This is usually a very quick and easy process, which involves submitting contact information, entering your domain name you want to use and submitting credit card information, in order to pay for the service provided. After this has been submitted, you should receive an e-mail with your new hosting account information and details on how to login to your account and begging publishing your web site.

8. What is a domain name?
A domain name is your web identity and address on the internet. It’s basically how other potential customers will located your web site. The most popular domain name is the “.com”, but there are many other extensions available if your “.com” happens to already be registered by someone else. Luckily, domain names are very inexpensive and easy to register in your name. To register a domain name, you complete a small information form and pay a very reasonable yearly service fee. As a matter of fact, most plans offered on this site actually pay for your domain name yearly service fee. When deciding on a domain name, you should choose one that’s easy to remember, pronounce and spelled correctly.

9. What is bandwidth? How much will I need?
Web hosting bandwidth is also referred to as transfer allowance, or how much data transfer your web hosting account can utilize. The amount you need is mostly determined by your type of web site. Graphics and images require more bandwidth/transfer to load up, thus if having a web site with lots of images would require more bandwidth than one with less images. Also, the amount of traffic your site has determines the amount of bandwidth you need. Sites receiving high amounts of traffic require more bandwidth than sites with less traffic, accordingly.

10. What is SSL and why do I need it?
SSL is short for Secure Socket Layer protection. It gives your web pages extra security from potential on seers or hackers. SSL is often needed when your visitors might need to submit personal information, or credit card data for purchases made over the Internet. It’s become the standard for many web users and most of whom will not submit their personal or credit card information without being on a SSL protected web page. That said, implementing and maintaining a SSL page is highly important if your web site collects, or sells items/services over the Internet. It’s also important to choose a web hosting provider that accepts the use of SSL. Rest assured however, all the web hosting companies we list, accept SSL for their customers.

11. How do I start publishing my new web site on the Internet?
Once you have your new web hosting account established, you can immediately begin publishing your new web site. The basic language that web pages are written on is HTML. There are many software programs available to assist with this; you can take a few courses online to get started. Also, many web hosting providers offer HTML programs, or web page editors to make things easier. Once you get your web page HTML completed, you will need to upload it to your web hosting account. This can either be done through the hosting provider, or we recommend using a FTP upload program, such as Secure Shell, WSFTP, or CuteFTP. Once the HTML files are uploaded to your web host, your site will be live on the Internet.

12. What are scripting languages and how can I use them?
Scripting languages are the functionality backbone of web pages. They instruct the server to perform different functions, such as the entering/processing/storing of data, or many other different processes that normal HTML simply can’t perform. They can be divided into 2 categories, client-side and server-side. Client-side being hosted on your account and server-side being hosted on your accounts main server, There are many different types of scripting languages, such as Perl/CGI, PHP, Flash, ASP, Real Audio/Video, etc. If you plan on gathering any information from your visitors, or selling products, you will be using a various scripting language to achieve that. Thankfully, many scripting languages come with support and many web hosts can implement them for you.

13. How do I transfer my current web site to a new web hosting provider?
Don’t be afraid of changing to a new web hosting provider. It’s really not as hard as it seems and sometimes your new hosting provider will actually assist in getting your site transferred over. First off, after you have purchased your new web hosting account, you will need to go ahead and begin moving your web site files over to your new account. After your files are successfully transferred, you will need to setup any technical aspects for your new account, such as new e-mail accounts, databases, scripts etc. This will make your new site fully operational once it goes live. After this is taken care of, you will need to point your domain name to your new web hosting provider’s server. They will provide you with detailed instructions and information to get this done quick and easy. Once the new domain name details are submitted, they will be active within a few hours and your web site will be live with your new hosting provider. Once you verify that everything is transferred and live at your new web host, you can go ahead and cancel your old web hosting account and you’re done!

14. How important is my web site’s page load time and speed?
These days, finding the right web hosting plan, with the quotas and features you need is only part of the battle. You also need to make certain that the host has adequate server equipment and internet backbone connections to power your site to the fullest. If your site pages don’t load quickly enough, you stand the chance of losing valuable customers and wasted advertising revenue. You can and will also be punished by some search engines, notably Google, by having slower than average loading pages. If this happens, they will often times give your site a lower ranking in the searches, which is a proven fact. Also, if you advertise on Google, your site affected and not allowed to run advertisements on Google, for slower loading pages. All in all, it’s a vital must to have quickly loading pages and this requires up-to-date hosting equipment and good internet backbone connections. We have ranked the server speed of all hosts listed on this site, to better help you gain insight on choosing a web host that not only has a great price and features, but quick servers as well.

15. What do I do if I’m not satisfied with my new web hosting account?
We’re confident that you will be happy with any of our list of web hosting providers listed on this site, however, we understand that sometimes it’s difficult to choose the best host for your needs. That said, all hosts listed on this site have a 100% money-back guarantee for at least 30-days of service, with some up to 90-days, or even an anytime money-back guarantee. If for some reason you aren’t satisfied with your new host, simply contact those to arrange for account cancellation and refund of any money paid. They will assist in closing your account and refunding your credit card. Keep in mind however, that you will need to have a new host in mind and all files transferred when your old account is closed, to avoid any site downtime. Your domain name will also need to be pointed to your new web hosting account to avoid site outages.

16. What is available when I outgrow my shared web hosting account?
As your site grows, so will the resources you will need to maintain a well performing web site. The web hosting plans on this site are easily adequate for most web sites, however if your site requires resource intensive capabilities, such as sites that require e-commerce shopping carts, web message forums, etc, you might come to the point that you will need to update your web hosting plan. There are many accounts out there, namely a rather new web hosting type is VPS hosting, or Virtual Private Server. This allows you more CPU processing capabilities and server resources, to power database or more intensive scripting pages. As you would suspect, VPS web hosting does cost more than regular shared hosting, but it has many advantages. Such as more room for growth and a steadier stream of server CPU resources, which should help prevent any server slowdowns, or slow page loading. If your site requires even more resources, you can opt for dedicated web hosting, which gives you the resources of the entire web server. This is usually the choice for larger sites and more than likely you will never require this type web hosting, but it’s good to know that the option is always there, if needed.

17. Why is linux the preferred operating system for so many web servers?

When it comes to hosting operating systems, the predominant winner is Linux, which refers to the family of UNIX operating systems. Linux is a very stable, open source, easy-to-use and cheap to maintain operating system that works with many web environments. Linux has also been around for a long time and works with most scripting vendors. For most web site owners, it would be their operating system of choice and is deployed on the vast majority of web servers. The Windows operating system serves a much smaller number of servers and is more costly to operate and requires a little more in-depth knowledge of programming. This along with the fact that most scripting environments work with Linux, make it the easy winner in the world of web server operating systems.
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